Question 1

Does Growpins Ledger handle VAT, GST and withholding tax?

Accepted Answer

Yes. Set your tax name and rate once (for example 20% VAT in the UK, 10% GST in Australia, or 16% VAT and withholding tax in Kenya) and Growpins Ledger applies them to every invoice, with the full breakdown on each PDF. Rates stay editable per document, so zero-rated supplies work too.

Question 2

What document types can I create with Growpins Ledger?

Accepted Answer

Six document types: Proforma Invoice, Sales Invoice, Waybill, Shipping Waybill, Letterhead, and Receipt. Tax is calculated automatically from the rates you set: VAT, GST or sales tax, plus withholding tax where your country uses it.

Question 3

Is Growpins Ledger free?

Accepted Answer

Yes. Growpins Ledger is free during early access, with every feature and no usage limits. No credit card is needed.

Question 4

Does Growpins Ledger include bookkeeping and P&L reports?

Accepted Answer

Yes. You get a full Profit & Loss report showing Revenue, Cost of Goods Sold (COGS), Gross Profit, Operating Expenses, and Net Income - all calculated automatically from your invoices and expense entries.

Question 5

What is the Client Portal in Growpins Ledger?

Accepted Answer

The Client Portal is a secure, shareable link you can send to clients. They can view their order's implementation status (e.g., Approved, In progress, In transit, Delivered) and give consent-to-proceed - without needing a Growpins account.

Question 6

How long does it take to set up Growpins Ledger?

Accepted Answer

Just 2 minutes. Sign up, add your company details, and you are ready to create your first invoice. Most users are invoicing within 5 minutes.

Question 7

Does Growpins Ledger support multiple currencies?

Accepted Answer

Yes - 15 currencies are supported: NGN, USD, EUR, GBP, ZAR, KES, GHS, JPY, CNY, INR, AUD, CAD, CHF, AED, and SAR. You set your invoicing currency in your account settings.

Question 8

How does the AI Email Generator work?

Accepted Answer

Select the type of message you need (payment reminder, follow-up, re-engagement) and the AI generates a professional email personalised with the client name and invoice details. There is also an AI Letterhead Body Writer that generates subject, salutation, body, and closing for business letters, with tone control.

Question 9

Is my data secure in Growpins Ledger?

Accepted Answer

Yes. Growpins Ledger uses 256-bit SSL encryption, strict user-level data isolation (your data is never visible to other users), and is GDPR-aware.

Question 10

Can I import clients and products from a spreadsheet?

Accepted Answer

Yes. You can bulk import up to 1,000 clients from a CSV file. Product imports are also supported. Data can be exported as CSV or PDF at any time.

Frequently Asked Questions

Getting Started

Invoicing & Documents

Payments & Tracking

Clients & Contacts

AI Features

Data & Privacy

Pricing

Bookkeeping & Accounting

Client Portal

Technical & Integration

Support & Training

Best Practices

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